What kept you up last night? Customers being courted by competitors? Figuring out what new services to offer? Getting more leads and customer references? Your executive sponsor at your best customer leaving? Was that ten-day turnaround time on last week’s executive hire was the straw that broke the camel’s back?
So much to think about and manage? Trust us, we’ve all been there. Our decades of experience in the background screening industry can help. Learn from our countless failures and impactful wins.
Join us on Thursday, May 6th at 1pm ET for our latest webinar, “A CRA’s Guide to Crushing Client Attrition” featuring Nick Fishman, from Fishman Group Consulting, Kevin Bachman, The CRA Doctor, Jason Morris, of Morris Group Consulting and Joel Passen, co-founder of SturdyAI.
Register Here
Key Topics to Include:
- How to create meaningful client interactions that solves problems and increases retention
- How to anticipate which client/s are at risk before they tell you and what conversation to have to preempt churn
- How data and analytics can help to support your client retention efforts, upgrade motions and turning your customer into advocates.
- Why SLA’s and Contracts, counterintuitively, are your best friends
Be our guest for this informative, honest session designed to help you think through tactics and strategies.
Participation in this webinar is free. We just ask that you register in advance at:
https://us02web.zoom.us/webinar/register/9416191841345/WN_LWB39rf1TWSCvXeDqdXxiA
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